Landlord Guide
At Osbornes, we offer a complete, compliant, and professional lettings service tailored to suit your needs — from tenant sourcing to full property management. Whether you’re a first-time landlord or have a growing portfolio, we’ll support you with expert advice, legal compliance, and ongoing care.
Why Let with Osbornes?
- We are ARLA Propertymark Protected, offering you confidence in our expertise and compliance.
- Your funds are protected via Client Money Protection (CMP).
- Deposits are registered securely with the Tenancy Deposit Scheme (TDS).
- Our team are trained in the latest lettings legislation and best practice, ensuring you meet your legal obligations as a landlord.
Your Legal Obligations – Covered
We advise and support you on everything needed to legally let your property, including:
- Mortgage or leaseholder consent
- Energy Performance Certificates (EPCs)
- Gas and Electrical Safety Certification
- Smoke and Carbon Monoxide alarms
- Right to Rent checks
- Deposit registration
- HMO licensing (where applicable)
Choose a Lettings Service That Suits You
We offer three flexible service levels depending on how involved you want to be:
| Feature | Fully Managed | Rent Collection | Tenant Find Only |
|---|---|---|---|
| Advice on legal compliance | Yes | Yes | Yes |
| Market appraisal | Yes | Yes | Yes |
| Advertising & marketing | Yes | Yes | Yes |
| Accompanied viewings | Yes | Yes | Yes |
| Tenant referencing | Yes | Yes | Yes |
| Tenancy agreement drafting | Yes | Yes | Yes |
| Deposit registration with TDS | Yes | Yes | Yes |
| Key-holding service | Yes | Yes | Yes |
| Registration and management of deposits (bonds) | Yes | Yes | Yes |
| Secure key-holding service | Yes | Yes | Yes |
| Rent collection & arrears chasing | Yes | Yes | No |
| Monthly statements | Yes | Yes | No |
| Renewals & rent reviews | Yes | Yes | No |
| End-of-tenancy deposit management | Yes | Yes | No |
| Contractor coordination & works oversight | Yes | No | No |
| Maintenance response & tenant issues | Yes | No | No |
| Property inspections with reporting | Yes | No | No |
| Optional safety certificates (GSR/EICR) | Yes* | Yes* | Yes* |
| Inventory check-in/out (optional) | Yes* | Yes* | Yes* |
*Optional services are available at an additional cost.
Landlord Fees (Incl. VAT)
In accordance with The Consumer Rights Act 2015, our fees are displayed clearly and include VAT.
| Service | Fee |
|---|---|
| Fully Managed | 12% of monthly rent (including VAT) |
| Rent Collection | 6% of monthly rent (including VAT) |
| Tenant Find Only | £900 (one-off fee, including VAT) |
Please contact us for a bespoke quote or to discuss portfolio pricing.
Client Money & Deposits
- All funds are handled through our dedicated client money account
- We are members of the Client Money Protection (CMP) scheme
- Deposits are securely registered with the Tenancy Deposit Scheme (TDS)
Contact Us
Whether you're letting for the first time or seeking a trusted partner to manage your property, we’re here to help.
Osbornes Estate Agents
38a Camp Road, Farnborough, GU14 6EW
01252 370707
stephen@osbornesestateagents.co.uk
www.osbornesestateagents.co.uk