Landlord Guide

At Osbornes, we offer a complete, compliant, and professional lettings service tailored to suit your needs — from tenant sourcing to full property management. Whether you’re a first-time landlord or have a growing portfolio, we’ll support you with expert advice, legal compliance, and ongoing care.

Why Let with Osbornes?

We are ARLA Propertymark Protected, offering you confidence in our expertise and compliance.
Your funds are protected via Client Money Protection (CMP).
Deposits are registered securely with the Tenancy Deposit Scheme (TDS).
Our team are trained in the latest lettings legislation and best practice, ensuring you meet your legal obligations as a landlord.

Your Legal Obligations – Covered

We advise and support you on everything needed to legally let your property, including:

Mortgage or leaseholder consent
Energy Performance Certificates (EPCs)
Gas and Electrical Safety Certification
Smoke and Carbon Monoxide alarms
Right to Rent checks
Deposit registration
HMO licensing (where applicable)

Choose a Lettings Service That Suits You

We offer three flexible service levels depending on how involved you want to be:

Feature	Fully Managed	Rent Collection	Tenant Find Only
Advice on legal compliance	Yes	Yes	Yes
Market appraisal	Yes	Yes	Yes
Advertising & marketing	Yes	Yes	Yes
Accompanied viewings	Yes	Yes	Yes
Tenant referencing	Yes	Yes	Yes
Tenancy agreement drafting	Yes	Yes	Yes
Deposit registration with TDS	Yes	Yes	Yes
Key-holding service	Yes	Yes	Yes
Registration and management of deposits (bonds)	Yes	Yes	Yes
Secure key-holding service	Yes	Yes	Yes
Rent collection & arrears chasing	Yes	Yes	No
Monthly statements	Yes	Yes	No
Renewals & rent reviews	Yes	Yes	No
End-of-tenancy deposit management	Yes	Yes	No
Contractor coordination & works oversight	Yes	No	No
Maintenance response & tenant issues	Yes	No	No
Property inspections with reporting	Yes	No	No
Optional safety certificates (GSR/EICR)	Yes*	Yes*	Yes*
Inventory check-in/out (optional)	Yes*	Yes*	Yes*

*Optional services are available at an additional cost.

Landlord Fees (Incl. VAT)

In accordance with The Consumer Rights Act 2015, our fees are displayed clearly and include VAT.

Service	Fee
Fully Managed	12% of monthly rent (including VAT)
Rent Collection	6% of monthly rent (including VAT)
Tenant Find Only	£900 (one-off fee, including VAT)

Please contact us for a bespoke quote or to discuss portfolio pricing.

Client Money & Deposits

All funds are handled through our dedicated client money account
We are members of the Client Money Protection (CMP) scheme
Deposits are securely registered with the Tenancy Deposit Scheme (TDS)

www.tenancydepositscheme.com

Contact Us

Whether you're letting for the first time or seeking a trusted partner to manage your property, we’re here to help.

Osbornes Estate Agents

38a Camp Road, Farnborough, GU14 6EW

01252 370707
stephen@osbornesestateagents.co.uk
www.osbornesestateagents.co.uk